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We strive for quality and excellence in our business. We believe in the following: |
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Superior Quality: We carefully select only the finest quality products for purchasing and shipping alike. Our products have been well received throughout the United States and the world. We offer 15 day money back guarantee to prove it. |
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Competitive Price: Since we run a family business and have our own overseas agents, we have greatly reduced overhead and business expenses at home and abroad. And we pass savings on to our customers and make our products most competitive in the market. |
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Excellent Service: We take extreme care and pride in the products we select and sell. We want our customers to feel good about their purchase at our store. This is why we offer free gift wrap, and free shipping to show we do appreciate their business. |
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Rich Selection: We offer a broad range of product selection to accommodate needs from all types of customers. We listen to their comments, feedback, and suggestions. And we make a constant change in our selection. So you always have something to back up if you need a rush purchase. |
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Faster Delivery: We have a systematic control on our inventory so that we can deliver merchandise in a timely manner. We only sell those that are available and shown at our online store. We would tell our customers when a back order will be available if they request certain items. |
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How to Contact Us: If you have a question or comment you'd like to convey to us, please contact us at
TollPhone: 1-909-622-3799, Fax: 1-909-868-9768
TollEmail: info@silkcharm.com
TollRegular mail:
TollSILKCHARM
Toll1445 S. Reservoir St., Unit 1, Pomona, CA 91766
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